Ticketing Platform

December 3, 2024

Step-by-Step Guide for Event Organisers on FunZ

Step-by-Step Guide for Event Organisers on FunZ

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FunZ makes it easy for event organisers to manage their events, tickets, and attendees. Whether you’re new to the platform or looking to optimise your use, this guide walks you through everything from signing up to tracking ticket sales.

1. How to Sign Up as an Event Organiser

Start your journey as an organiser on FunZ by following these steps:

Step 1: Visit the FunZ Website and click on “Events.”

Step 2: Select the “Event Organiser” option.

Step 3: Fill in the required details:

  • Name
  • Email
  • Phone Number
  • Country
  • State of Residence
  • Password

Step 4: Verify your email using the link sent to your inbox.

2. How to Create an Event on the Platform

Once registered, you can create your event:

Step 1: Log in to your FunZ dashboard.

Step 2: Click on “Create Event.”

Step 3: Enter the event details in the form provided.

Step 4: Upload event images or banners to make your event visually appealing.

3. How to Create Event Tickets

Creating tickets is an essential step for organising your event.

Step 1: Input the ticket names, prices, and maximum capacity.

Step 2: Set the event date.

Step 3: Use -1 for unlimited seats.

Step 4: Toggle the visibility of tickets to “On” to show availability.

Step 5: Add more ticket options using “Add Tickets.”

Step 6: Click “Create Ticket” to save the draft.

4. How to Publish Your Event

After finalising the details, publish your event:

Step 1: Click “Publish.”

Step 2: Wait for the FunZ team to approve your event.

5. How to Edit My Event

Need to make changes? Here’s how:

Step 1: Go to your FunZ dashboard, locate your event, and click “Edit.”

Step 2: Update descriptions, dates, images, or ticket details.

Step 3: Click “Update Event” to save your changes. Updates to live events reflect immediately.

Step 4: Click the back button to return to your dashboard.

6. How to Validate Tickets on Event Day

Stay tuned for a detailed guide on validating tickets, and ensuring smooth entry for attendees.

7. How to Track Ticket Sales

Monitor your sales in real-time:

Step 1: Log in to your FunZ dashboard.

Step 2: Click on the event you wish to track.

Step 3: Scroll down to “View Sales” and click on it.

Step 4: View detailed information, including:

  • Attendees’ names
  • Number of tickets sold
  • Ticket prices and IDs

8. How to Export Ticket Sales Data

Export sales data for record-keeping or analysis:

Step 1: Log in to your FunZ dashboard.

Step 2: Select the event and scroll to “View Sales.”

Step 3: Click on “Export Data” at the top of the page.

Step 4: Choose your preferred file format (e.g., CSV or Excel).

9. How to Contact FunZ Support

For inquiries or technical support:

Step 1: Log in to your account.

Step 2: Click “Contact Us” in the dashboard menu.

Step 3: Fill out the form and submit your support ticket.

10. How to Escalate Issues in Real Time

For immediate assistance:

Step 1: Navigate to the bottom-right of the website.

Step 2: Click the “Got Questions” banner.

Step 3: Enter your contact details:

  • Email
  • Name
  • Phone Number

Step 4: Click “Submit.”

11. How to Create Ticketing Agents to Sell Event Tickets

Expand your team to reach more attendees:

Step 1: Go to your dashboard and click “Users.”

Step 2: Select “Add User.”

Step 3: Enter the agent’s details:

  • Email
  • Full Name
  • Country
  • State of Residence

Step 4: Enter your password as the organiser.

Step 5: Assign the role of “Agent.”

12. How to Create a Ticket Validator’s Account

Ensure smooth ticket validation on event day:

Step 1: Navigate to “Users” in your dashboard.

Step 2: Click “Add User.”

Step 3: Enter the validator’s details:

  • Email
  • Full Name
  • Country
  • State of Residence

Step 4: Enter your password as the organiser.

Step 5: Assign the role of “Validator.”

With this guide, managing events on FunZ becomes seamless and efficient. From creating events to tracking sales, every feature is designed to simplify your work and maximise your event’s success.